Store Policy
CUSTOMER CARE
Our trademark is the customer service, which is evident in many referrals and regular visits by many customers. We pride ourselves in good quality of our products, affordable prices and always a smile and friendly hand to help where we can.
The same care and service that you can experience in the shop is applied to our online services and customers. The products on the online shop are the same that you can find in the shop in Cape Town.
If you can't find the size or colour you are looking for, please Contact Us
FAIR TRADE
The goods include hand made jewellery, beads from West Africa, textiles and cloth in typical African style and design, masks and statues, locally prepared table cloth and cushion covers, nguni hides, variety of bags and baskets in leather, textile and fabric, wooden and stone figurines and much more.
All is sourced from small scale local suppliers, mostly directly from the artist or manufacturer. As far as we can ascertain, they conform to fair trade principles.
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We pay fair prices to our suppliers and expect the same from our customers.
WHOLESALE INQUIRIES
This online shop is set-up as a retail online platform. However, some of our goods are available for wholesale. Please contact us for inquiries.
PAYMENT TERMS & METHODS
Payment terms are strictly full payment of order, including shipping costs, prior to packing, shipping and delivery. Payment options include
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- Credit / Debit Cards
- PayPal
- Offline EFT into company's bank account