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Privacy Policy

What information is collected

When you interact with or conduct a transaction on our website, as part of the process, we collect and store a range of data and information that you enter on our website or provide us in any other way. This includes personally identifiable information (including name, login details, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

Your personal information will be used for the specific reasons stated below only.

Purpose of collecting personal information

We collect such Non-personal and Personal Information for the following purposes:

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  1. To provide and operate the services on the website effectively;

  2. To provide our registered users with ongoing customer assistance and technical support;

  3. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Storage, use, sharing and disclosure of personal information

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Communication with our site visitors and customers

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookies and other tracking tools

Our website and Wix.com uses cookies for important reasons, such as:

  • To provide a great experience for visitors and customers.

  • To identify registered members (users who registered to our website).

  • To monitor and analyze the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use.

 

In general, the cookies which are placed on the website may be categorized as essential cookies.

We do not use other tracking tools.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and withdraw of consent

If you would like to access, correct, amend or delete any personal information we have about you, or withdraw your consent to collect and process your data,

please contact us at adu@unesandla.co.za.

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